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Leisuretime by Toureasy offers you complete financial protection under the Package Travel Regulations. This means that, in the unlikely event of our failure, any money paid to us for holiday packages that you have not yet taken, will be refunded to you in full.
The Association of Bonded Travel Organisers Trust (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for The Group Travel Company Ltd (trading as Leisuretime by Toureasy), membership number 5502, and in the event of our insolvency, provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made by customers located outside the UK are only protected by ABTOT when purchased directly with The Group Travel Company Ltd
In the unlikely event that you require repatriation assistance whilst abroad due to our financial failure, please call Evolution Insurance Solutions Ltd on 01799 512030 if your booking was made on or before 30 June 2023 or ABTOT’s 24/7 helpline if your booking was made on or after 01 July 2023 on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 at this link: https://www.legislation.gov.uk/uksi/2018/634/contents/made
Getting customers' money returned to them quickly and fuss free is a top priority at Leisuretime. That is why we guarantee that if we make a major change to your holiday and you do not wish to accept any of the alternative options offered, then we will refund your money within 7 days – and often much quicker. As simple as that!
Please see Leisuretime's full Terms & Conditions HERE for more details.